About a decade ago, I wanted to build a website and I couldn’t help but take notice of all the GoDaddy commercials. I went to their website, purchased a domain name, and created my own html website and really thought I was doing something GREAT. I was really proud of what I created and I did every bit of it on my own.
Fast forward many years later and I have learned a tremendous amount that may possible keep you from re-creating the wheel. Even with this domain, I purchased it through GoDaddy initially because they were familiar. I then decided to use HostGator as my web hosting company based on what the “blog community” was recommending.
I built again using HostGator’s Website Builder wanting full creative control of my site. After several months of hard work, I knew it was time for the inevitable; a switch to WordPress.
Now let me say, I always had 24/7 technical support with HostGator although it may have required hours and hours of my time without a resolution. After a series of unexplained down-time, slow responsiveness, with increased traffic I knew it was also time to make a switch to another company.
I spent hours educating myself on the pros and cons of switching. I decided most definitely that the best option was Siteground.
Many of the people who used Bluehost for years voiced their frustration regarding a recent acquisition from a parent company. Customer satisfaction took a tumble and customers decided to start looking elsewhere.
I was paying for the hatchling plan through GoDaddy at a rate of almost $12 a month and I was able to switch to Siteground for less than $4 a month. The transition was absolutely painless and the customer support was amazing at keeping me in the communication loop on everything along the way.
Since my old site was an html site and I hadn’t switched over to WordPress with HostGator yet, Siteground built me a subdomain to work on my WordPress site while my existing html site was live. Switch over to the WP site was a breeze and I knew at that point I had made the right decision.
I saved almost $100 a year making the switch and I didn’t lose anything at all. I decided on a paid theme only because I didn’t like the limited customization options for the free ones. (The free ones are great to start with and you can change at any time).
Siteground has faster speeds, better security and top-notch customer support. So, once I found out how to get a refund from Bluehost, switching to Siteground was an easy decision!
I wrote this post to show you the benefits of Siteground, how to switch from Bluehost to Siteground AND how to get your money back from Bluehost.
Let’s get into it!
SITEGROUND VERSUS BLUEHOST: HOW TO SWITCH WEB HOSTING PROVIDERS AND GET YOUR MONEY BACK
If you’re currently experiencing problems with Bluehost (or any other hosting provider) and want to know why so many bloggers are switching over to Siteground here is a quick overview of the many benefits:
1. Siteground is Faster
Like, a lot faster.
Even though page loading speed might not seem that important – it’s a big deal for your visitors. People don’t want to wait around all day for your site to load! Slower speeds mean higher bounce rates and LESS people reading your stuff.
With Bluehost, my pages were taking up to 40 SECONDS to load.
So, I was pleasantly surprised to learn that Siteground has some of the FASTEST loading times in the biz! The industry average loading time is 4.7 seconds and Siteground’s loading time is just 1.7 seconds. That’s a big difference!
Take a look at this screenshot to see how they compare:
2. Siteground is Safer
Siteground is one of the official hosting company recommendations from WordPress.
Due to their top security measures, Siteground is one of the official hosting company recommendations from WordPress itself.
Their security team are constantly monitoring accounts for any vulnerabilities. They update your account and plugins automatically and make daily backups of your hosting account!
3. Siteground has Better Support
Honestly, this should be reason enough to switch to Siteground over any other hosting provider.
The Siteground customer support team is like a dream. They offer 24/7 support – including live chat – and they are known for having virtually non-existent wait times.
Like, when I called Bluehost to cancel my membership, I had to wait on hold for almost 20 minutes. And when I called Siteground right after to confirm the switch, they picked up instantly. It’s no wonder why Siteground consistently achieves nearly 100% customer satisfaction.
HOW TO SWITCH FROM BLUEHOST TO SITEGROUND
If I’m being totally honest, I was really scared of switching over from Bluehost to Siteground. I didn’t want to mess anything up! But I’m happy to report that the entire process was extremely straightforward and simple.
So, I’m going to walk you through the whole thing step-by-step and show you how to get Siteground to TRANSFER your blog from Bluehost for FREE.
1. Choose a hosting plan from Siteground
Simply visit Siteground and choose one of their three plans.
Choosing the right plan should be easy, because Siteground gives a great description of each one. If you’re just starting out, the “StartUp” plan is GREAT
2. Enter your domain & review your details
After you select a hosting plan and click “Get Started“, you’ll reach Step 2 of the sign-up process: Choosing a Domain Name.
Enter in your domain name and check off the little box that says “Free Website Transfer” on the bottom. And if you don’t see a little “Website Transfer” box, don’t worry. It will be on the next and final page.
I can’t even begin to describe how THANKFUL I was that Siteground offers this service for free. With Bluehost for example, a site transfer costs $150!
Click “Proceed” and review your purchase details. Again, you should see a green check mark beside “Free Website Transfer” and “Free SSL Certificate” – it’s pretty awesome, I know.
3. Request your FREE site transfer
Open up your Siteground dashboard and click the “Support” tab in the top menu. Scroll down to “Request Assistance From Our Team” and click “Contact Us Here“.
A new “Request Assistance” tab will open up. Click on “Transfer Website“. From here, you can provide your Bluehost and WordPress log-in details and submit your support ticket.
Siteground will begin working on your website transfer and contact you once it’s complete. Keep in mind this process could take up to 24 hours – mine was done in under an hour!
You might also have to change your namesavers from Bluehost.
The process is very simple and Siteground will tell you exactly what to do. I basically had to log into my Bluehost dashboard, click on “Domains” then “Manage Domains” and then under “Nameservers” change to Siteground.
Easy peasy, right?
HOW TO CANCEL AND GET A REFUND FROM BLUEHOST
Once your blog is totally transferred over to Siteground, it’s time to cut ties with Bluehost. The good news is that you’ll also be able to get a refund for your unused months! Or, if you’ve been with Bluehost for less than 30 days, you can get an ENTIRE refund. Here’s how:
1. Contact Bluehost
In order to process a cancellation, you can contact Bluehost one of four different ways:
- Online Chat
- Submitting a Support Ticket
- Requesting a Cancellation Form
- By phone (1-888-401-4678 ext. 4)
2. Request the Cancellation
If you’ve been with Bluehost for less than 30 days:
- You can take advantage of their money-back guarantee. Simply start a chat or call Bluehost and tell them you would like to cancel your hosting. Keep in mind that this refund is not applicable to any extra services, like domains.
If you’ve been with Bluehost for over 30 days:
- You can receive a prorated refund, which means you will get your money back for any unused months. For example, if you purchased a 12-month plan and cancel 6 months in, you will receive a refund for the remaining 6 months. There are no penalties or hidden fees for an early cancellation.
3. Verify the Cancellation
Bluehost will send you a cancellation link which will take you to your Dashboard. From here, you’ll need to verify your personal information, confirm that you have all of your backups (Siteground did this for you) and accept the cancellation terms. You will also have to give a reason for cancellation.
Once everything is filled out, click “Submit” and rest-assured knowing that your Bluehost account is totally cancelled and a refund is on the way!
ARE THERE ANY BENEFITS TO BLUEHOST?
I am not saying that Bluehost is a terrible hosting company that should be avoided at all costs. I used their services for several months without experiencing any issues!
One of the benefits to using Bluehost is that hosting plans are cheap.
So, if you are a brand new blogger who is on a tight budget and doesn’t have high traffic numbers Bluehost might be a good option for you!
At least you know that it will be possible to get a refund if you decide to cancel in the future.